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TERMS OF SERVICES

This website is operated by Pecopp Pest Control Services Pvt Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Pecopp Pest Control Services Pvt Ltd. Pecopp Pest Control Services Pvt Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including Email marketing (if applicable): With your permission, we may send you emails about our services, new products and other updates.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

1. Advice and recommendations:

  1. Customer shall ensure resident co-operation to move materials and enable PECOPP employees to provide pest control services.
  2. As pests can occur in any space and can spread from untreated to a treated area, PECOPP recommends that the customers help it by access to all spaces covered by the contract.
  3. PECOPP does not schedule services on its annual holidays. Customers should request for a schedule change at least twenty-four hours prior to the time confirmed for their service.
  4. Customer consents to receiving transactional information and promotional offers from PECOPP through email, SMS, WhatsApp, or other messaging platforms on the mobile number and / or email id they provided to PECOPP.

2. Complaints and grievances:

  • In the event the customer has any complaints regarding PECOPP services under this contract, then the customer may convey the same for PECOPP redressal. Customers may choose to contact PECOPP through its website or email ID for recording their complaints.

3. Additional services and re-treatment:

  • Annual maintenance contract (AMC) services contracts entitle customers for free additional service or re-treatment if there is any re-infestation during the contract tenure. PECOPP may ascertain the severity of the infestation and need for additional service or re-treatment by obtaining information from the customer and shall provide additional service or re-treatment only if it thinks it necessary.

4. Pests covered:

  • PECOPP pest control services only cover those pests mentioned in its contract. Treatment of all the other pests is excluded unless agreed by PECOPP in writing.

5. Safety instructions:

  • PECOPP services may involve use of chemical pesticides and for which its employees shall use appropriate personal protective equipment (PPE). Customers are advised to stay away from the place receiving pesticide application for their safety.

6. Liability:

  1. PECOPP shall not be liable for damages, death, injuries, or any consequential damage of whatsoever nature to any person or property, by its services or from pests covered by the contract.
  2. Customers shall not hold PECOPP responsible for any damage to the premises during its pest control services.

7. Termination:

  • This contract is neither terminable before the expiry period nor transferable. PECOPP shall credit customer for the residual part of their contract in case premises change and if required, the customer agrees to pay PECOPP additional amount towards the pest treatment at the new premises. PECOPP may terminate the contract with written intimation to customer.

8. Force Majeure:

  • PECOPP shall not be responsible for any delays or failure to perform its obligations mentioned in the contract if the reason of such delay or failure is beyond its control including acts of god, pandemics, war or civil disturbances and industrial disruptions or any restrictions which may be imposed by the Government of India or State as the case may be.

9. Tenure:

  • The services shall be valid for the duration of the contract period and shall lapse and not get carried forward if the customer fails to avail them in such period.

10. Payment:

  • Contract charges are payable in advance and may be paid electronically by customer on signing the contract.

11. Warranties:

  • The company does not make any verbal warranties or representations and requests customers not to accept any such information unless accompanied by PECOPP’s written confirmation.

12. Treatment Effectiveness:

  1. PECOPP pest control services rely on the materials applied to impact pests. Customers shall not wash, paint or in any other way disturb the treated space or surface to help ensure treatment efficacy.
  2. PECOPP provides preventive steps on its website www.pecopp.com to help customers minimize pest populations at their residences which they can adopt for ensuring effectiveness of pest treatments.

13. Termite treatment: The following clauses pertain only to termite treatment.

  1. This treatment involves drilling above the skirting of the wall or at wall-floor junction either or both which the customer shall allow.
  2. Customers shall move wooden furniture and storage units away from the wall to facilitate access and treatment of the wall.
  3. Prior to the treatment for drilling of the walls and floor customer shall provide details of concealed cabling and plumbing lines to PECOPP technicians to avoid accidental puncturing and damage.
  4. The customers shall provide electrical power for use of electrical drill and sufficient water to prepare emulsion for the treatment. The customer shall also assist by providing access to reach heights including areas above false ceiling and lofts.
  5. Customer shall not defer or deny PECOPP’s service charges for areas which were not made available for drilling by customer and which PECOPP did not treat.
  6. Customer shall ensure that all premises in the customer contract are available for PECOPP to carry out treatment. Also, the warranty shall be void for premises PECOPP did not treat for limitations of access. Customer shall delay the amount payable to PECOPP because some parts of the premises are locked, or some occupants of a residential community covered by the contract do not allow PECOPP to do the treatment.
  7. PECOPP shall do re-treatment during checkup visits for termite control only if termites reappear.
  8. Customer or their representative shall show to PECOPP technicians the ground location of the essential service pipes and cables. While its technicians bore holes in the ground, if pipes & cables are accidentally broken despite precautions, PECOPP shall not be liable for the damages.
  9. Customer shall repair all leaking water pipes, failing which PECOPP shall not be responsible for reduction in the efficacy of the termite treatment. PECOPP technician shall not visit the customer’s premises in response to any complaint at such premises, unless the customer stops the leakage.

14. Entire Agreement:

  • These terms and conditions and any document expressly referred to herein, to constitute the whole agreement between PECOPP and customer and supersede all previous discussions, correspondence, negotiations, previous arrangements, understanding, or agreements relating to the subject matter of any Contract.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

We Treat Your Business Like It’s Ours &
We Don’t Have A Single Pest!

About Us

We at PECOPP established this company with one vision in mind: To bring innovation and convenience to the Pest control industry.

Being 50 years in the pest control business, we have tackled all types of pests in all kinds of premises from residential, housing societies, restaurants, factories, offices, hospitals, and many more.

Reach Us

4, Sun Estate, Sun Mill Compound
Sitaram Jadhav Marg, Lower Parel
Mumbai – 400013

P: 7208993333

info@pecopp.com